Welcome to Gen Service Parts: Your Trusted Partner in Generator Services and Spare Parts Since 2010

Introduction

In today’s fast-paced world, uninterrupted power supply is essential for the smooth functioning of residential, commercial, and industrial operations. Generators play a crucial role in ensuring this continuity, especially in regions where power outages are frequent or unreliable. At the heart of efficient generator performance lies expert service, timely maintenance, and quality spare parts.

This is where Gen Service Parts comes in.

Established on February 14, 2010, Gen Service Parts has been a reliable, service-oriented sales organization dedicated to diesel and gas generator support. With more than a decade of hands-on experience in the field, our company has become a trusted name in the generator service industry across a wide range of sectors. From troubleshooting and regular maintenance to complete overhauls and spare parts supply, we deliver end-to-end solutions that ensure your generators run smoothly and efficiently.

 Our Mission

Our mission is simple:
To provide reliable, high-quality generator services and genuine spare parts to ensure consistent power supply for our clients.

We aim to build long-term relationships with our customers by offering technical excellence, timely service, and genuine parts that stand the test of time.

 Our Vision

To become the leading generator service provider and spare parts distributor known for our customer-first approach, technical expertise, and unwavering commitment to quality.

Why Choose Gen Service Parts?

With a wide range of competitors in the market, choosing the right service provider for your generator needs can be challenging. Here’s what makes Gen Service Parts stand out: 

1. Experience That Matters

Operating since 2010, we bring over 15 years of industry experience. We have served hundreds of clients across multiple sectors, handling generators of various makes and models. 

2. Dedicated Technical Teams

We believe that specialization leads to better service. That’s why we have product-wise individual technical teams for diesel generators and gas generators. Each team consists of highly trained professionals who specialize in their area of expertise. 

3. Comprehensive Services

We offer a complete range of generator services, including:

• Troubleshooting
• Schedule Maintenance
• Engine Overhauling
• Spare Parts Supply
• Technical Consultation 

4. High-Quality Spare Parts

We maintain a comprehensive inventory of genuine spare parts for a wide variety of generator brands and models. We ensure that every part we supply meets OEM standards, guaranteeing performance and durability. 

5. Customer-Centric Approach

Our business thrives on customer satisfaction. We take time to understand each client’s unique requirements and provide tailored solutions that deliver real value.

Our Core Services

Let’s take a deeper look at the services that define Gen Service Parts. 

1. Generator Troubleshooting

Unexpected generator failures can lead to critical downtime. Our technical teams are trained to diagnose and rectify faults quickly and efficiently. Whether it’s a mechanical, electrical, or control system issue, we use advanced diagnostic tools and deep knowledge to pinpoint the root cause and resolve it.

Our troubleshooting services include:

• Failure diagnosis
• Load testing
• Voltage/frequency regulation
• Panel board checks
• Control system analysis 

2. Schedule Maintenance

Preventive maintenance is key to prolonging the life of your generator and ensuring optimal performance. At Gen Service Parts, we offer customized maintenance schedules based on generator type, usage, and manufacturer recommendations.

Maintenance tasks include:

• Oil and filter changes
• Fuel system inspection
• Coolant level check
• Battery condition analysis
• Control panel testing
• Belt and hose inspection

With regular maintenance from Gen Service Parts, you can reduce breakdowns, minimize repair costs, and ensure compliance with warranty terms. 

3. Generator Overhauling

Over time, even the most robust generators need an overhaul to restore their efficiency. Our engine overhauling services involve complete disassembly, cleaning, inspection, replacement, and reassembly of the engine and key components.

We provide:

• Complete engine teardown
• Cylinder head servicing
• Crankshaft and camshaft inspection
• Piston and ring replacement
• Timing adjustment
• Reassembly and full-load testing

Our skilled technicians ensure your generator is restored to optimal operating condition, often extending its useful life significantly. 

4. Spare Parts Supply

A generator is only as reliable as the parts it runs on. At Gen Service Parts, we provide a wide range of spare parts for all leading generator brands. From routine consumables to critical engine components, our inventory covers:

• Air, oil, and fuel filters
• Pistons, rings, and liners
• Fuel injectors and pumps
• Alternators and AVR units
• Control modules
• Starter motors
• Gaskets and seals
• Cooling and exhaust components

We guarantee the authenticity and quality of all our spare parts, ensuring your generator’s reliability and longevity. 

5. On-Site and Off-Site Services

Depending on the situation and customer preference, we offer both on-site and off-site service options. Whether it’s a minor repair or a major overhaul, we provide the same level of commitment, expertise, and efficiency.

Industries We Serve

Our clientele spans across multiple industries and sectors, including:

• Manufacturing & Industrial Plants
• Commercial Complexes & Offices
• Hospitals and Healthcare
• Hotels and Hospitality
• Educational Institutions
• Construction Sites
• Telecommunications
• Residential Buildings

Each industry has its own unique power requirements, and we understand the specific challenges and solutions needed for each.

Brands We Support

We support and service a wide range of global generator brands, including:

• Cummins
• Perkins
• Caterpillar
• KOHLER
• FG Wilson
• MTU
• Volvo Penta
• Mahindra Powerol
• Kirloskar
• And many more…

Whether it’s a compact residential unit or a high-capacity industrial generator, we have the tools, parts, and know-how to keep it running at peak performance.

Our Commitment to Quality and Safety

At Gen Service Parts, quality and safety are non-negotiable. We adhere to strict service protocols, safety standards, and environmental regulations. All our technicians receive continuous training on safety procedures, equipment handling, and service techniques.

Additionally, we follow standard operating procedures (SOPs) for every service job to ensure consistency, reliability, and compliance.

Client Support and Service Guarantee

We believe that service doesn’t end with a sale or repair. Our customer support team is always ready to assist with inquiries, technical help, and service scheduling. Our after-sales support ensures that every customer receives ongoing assistance and timely follow-ups.

We also provide warranty-backed parts and services, giving our customers added peace of mind.

Customized Service Packages

To offer greater convenience and value, we offer customized service packages that include:

• Periodic inspections
• Emergency response services
• AMC (Annual Maintenance Contract)
• Priority support
• Discounted spare parts

These packages are tailored to fit your generator usage pattern and budget, ensuring you get maximum return on investment.

Sustainability and Green Practices

In addition to our technical focus, we are committed to environmental responsibility. Our services emphasize:

• Reducing emissions through clean engine practices
• Proper disposal of used oils and filters
• Encouraging clients to switch to low-emission or gas-powered generators
• Recycling of old components where possible

What Our Clients Say

We take pride in the positive feedback and long-term partnerships we’ve built with our clients. Here are just a few testimonials: 

“Gen Service Parts has been our go-to team for generator maintenance for years. Their professionalism and quick response time have saved us countless hours of downtime.”
— Md. Rafiqul Islam, Manager, Sathgaon Tea Estate, Srimongol 

“Excellent service and genuine parts every time. Highly recommended.”
— Md. Mehedi Islam Aneek, Assistant Vice President, Orion Group, Bangladesh. 

“They handled our complete overhaul with skill and attention to detail. Our generator now runs like new.”
— Md. Moniruzzaman, Head of Technical Team, Labaid Hospital, Bangladesh

Let’s Power Your Future – Together  

At Gen Service Parts, we are more than just a service provider — we are your power solution partner. Whether you’re looking for a reliable spare parts supplier or a professional team to maintain your generators, we’re here to help.

We welcome inquiries from all industries and regions, and we’re committed to delivering the best generator service experience possible.

Contact Us

Ready to enhance your generator performance with professional support and reliable parts?

Reach out to Gen Service Parts today!

📞 Phone: 01711 580550
📧 Email: support@gen-serviceparts.com

🌐 Website: www.gen-serviceparts.com]
📍 Address: 4 Rasulpur, Jatrabari, Dhaka-1236

Let us keep your power systems running – efficiently, safely, and reliably.